Digitalization?A Matter of Trust: A Double-Mediation Model Investigating Employee Trust in Management Regarding Digitalization

Abstract The purpose of this paper is to determine how employee trust in management regarding digitalization (TMD) encouraged successfully promote technological change linked and implement digital technologies within organizations. TMD considered a necessary precondition for cooperation the successful implementation Derived from existing theoretical empirical research on trust, double-mediation model developed. proposed investigates direct relationships between strong vision (SDV), leader-member exchange (LMX), perceptions organizational politics (POP) TMD. Further, mediating roles LMX POP are investigated relationship SDV Based data collected 1,145 employees an internationally operating energy supplier, significant positive SDV, LMX, POP, were found. results confirmed that sequentially double-mediated Consequently, by developing specific context digitalization, study contributes theory development concerning Furthermore, provides practical implications terms identifying institutional aspects organizations enhance labor context.